Here's where you can find information on shipping, returns, etc.
- Processing time: varies between 1-3 business days (there may be minor delays due to the COVID-19 pandemic but packages are still being delivered and all orders are trackable)
- All jewelry is made by-hand in our studio, located in Toronto, Canada
- Shipments destined for the USA ship from Niagara Falls, NY via US Postal Service
- Shipments destined for Canada and overseas ship from Toronto, Ontario via Canada Post
- I accept returns on everything in my shop, no questions asked.
- If you wish to return an item, please contact me within 14 days of receiving it.
- *Returns must be shipped back within 30 days. Please contact me for specific instructions on how to return your order before attempting to ship it back. *Instructions vary based on your location.
Refunds are processed immediately upon return (funds will be returned to your original payment method within 14 days)
*A quick note about our email newsletter :
We hate spam as much as you do so...
- We promise to never share your contact information with anyone else, except in cases where it is required by the courier/postal service for delivery of your order.
- New product emails won't be sent more than once a month. However, we may send new promo codes or announce the launch of new services (i.e., custom wire-wrapping)separately, as they become available.
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